TOTAL Store Frequently Asked Questions

TOTAL Store provides you with the workflow applications and tools you need to tailor TOTAL to your specific appraisal requirements.  This list of Frequently Asked Questions will answer most questions you have about the TOTAL Store.

 

I’m an Appraiser

What is the TOTAL Store?
TOTAL Store integrates an array of third-party apps and tools with TOTAL.  You’ll find apps from mobile data gathering vendors, sketch companies, MLS/data providers, flood map sources, analytics and stats tool vendors, training resources, E&O firms, and more.  Even appraisers with spreadsheets and other tools can become TOTAL Store Merchants too, instantly expanding TOTAL and giving you access to the “best and brightest” in the profession.  But the TOTAL Store is much more than a fancy shopping cart.  Vendors in the store are using our TOTAL API (short for “Application Programming Interface”, a technical term for the way that two separate programs can talk to each other), which opens up the formfilling architecture for better integration than ever thought possible.  It’s seamless and controlled, so you know anyone in the store integrates properly and safely with TOTAL.
What Merchants will be available via the TOTAL Store?
You can always find the latest list of TOTAL Store approved Merchants by visiting totalstore.alamode.com.
Why isn’t my favorite Merchant listed in the TOTAL Store?
TOTAL Store integration is available to any Merchant that wishes to participate.  The sign-up process is quick and easy and automatically provides all the tools needed for a Merchant to integrate their product and make it available via the store.  If your preferred Merchant isn’t listed, then your best bet is to speak directly with them and let them know you want to see them in TOTAL Store.  Click here for details.
I already own a version of a product available in TOTAL Store.  Will my existing version work with TOTAL?
Maybe.  You need to speak with the Merchant who developed your product.  Individual Merchants are in complete control as to which versions of their product will integrate with TOTAL and be available within TOTAL Store.
Who do I call if I have issues or questions with a product purchased via TOTAL Store?
Every Merchant in the TOTAL Store is required to support their products.  You can find the Merchant’s support information on their product’s page in the TOTAL Store.

If you’re having difficulty synching information between TOTAL and a product purchased from the TOTAL Store, please contact our support team.
I have a product of my own that I’m interested in selling via TOTAL Store.  How do I get started?
It’s easy!  Just visit totalstore.alamode.com and click the blue “Sell your products here” button in the upper right-hand corner of the page.  Then, just make sure and select “Appraisers with products to sell:” at the bottom of the registration page and you’re on your way.

I’m a Merchant

My customers want me to integrate my product into TOTAL and make it available in TOTAL Store.  How do I get started?
It’s easy!  Just visit totalstore.alamode.com and click the blue “Sell your products here” button in the upper right-hand corner of the page.  Then, just make sure and select the “Software vendors:” option at the bottom of the registration page and you’re on your way.  Everything you need is available online as part of the registration process.
Is there a cost to be in TOTAL Store?
No.  TOTAL Store is available to any Merchant that wants to get their product in front of the largest group of appraiser customers today.
Where can I get more information about TOTAL Store Merchant program?
Visit totalstore.alamode.com/merchant/enroll.